Donald H. Lee MD

This appointment was a bad experience and an example of the provider's poor communication. First, the resident who saw me before the provider didn't know why I was there so there was miscommunication to begin with. Then we decided that the provider wanted to see me to check in before my surgery and I used It as an opportunity to ask him some questions about the surgery, my care post operation and rehabilitation. It took multiple questions to get the simple answers I needed (I.e. Pain meds post operation, elevating my arm, wearing a sling, and how long until I would return to normal activities). Provider showed no understanding and seem to belittle me for asking my questions which I thought were especially pertinent. I was frustrated and disappointed with the treatment I experienced from the providers rude and Impatient style of communication. Although I know the provider is highly trained and experienced in surgery, he has no ability to converse with a patient about a big operation.

Dr. Lee very helpful, knowledgeable and incisive

I asked for a service he said I didn't need which my pcp thinks would've been best.

Dr Lee was walking out the door when sharing about the cast or brace option for my broken wrist. He did not mention any care such as ibuprofen, ice, elevate, etc. He did show me the break on the x-ray but then quickly left. If he is not going to go over general care then the nurse or person fitting my brace should have done this. I am now changing doctors. When I asked for him to come back to discuss whether his recommendations between the brace or cast, he seemed perplexed that I wanted his recommendation as to which would be best.

Knowable and professional

The resident and PA (or nurse) were all caring and interested. The MD -- not.

Good

Very good.

Not sure how to rate the recommendation. Dr clearly is excellent, but the wait to see him, followed by a wait (still waiting) to get PT he prescribed, actually prescribed/put in the system. Frustrating.