Financial Assistance
Overview
Vanderbilt University Medical Center is committed to giving our patients the highest level of care regardless of their ability to pay.
Please tell us if you cannot pay your bill in full — we can help.
Our customer service representatives can help you fill out applications for community and government-sponsored programs. We can explain to you our financial assistance policy and payment plan options.
If you are a patient who does not have insurance or has limited insurance benefits, and you receive treatment at a VUMC facility, you may be eligible for help under our financial assistance policy.
Financial hardship is evaluated on a case-by-case basis.
Billing and Finance Links
Amounts Generally Billed
IRS Section 501(r) requires hospitals to limit the amounts charged for emergency and other medically necessary care provided to individuals eligible for financial assistance to no more than the amounts generally billed (AGB) to insured individuals. VUMC calculates AGB percentages using the “Look-Back” method and including Medicare fee-for-service and all private health insurers that pay claims to VUMC.
Vanderbilt University Medical Center AGB:
As of April 30, 2025, the AGB percentage for patients who receive services at VUMC based on the period ending December 31, is 25% of total billed charges for Eligible Health Care Services, resulting in a discount of 75%.
Vanderbilt Wilson County Hospital AGB:
As of April 30, 2025, the AGB percentage for patients who receive services at Vanderbilt Wilson County Hospital, based on the period ending December 31, is 20% of total billed facility charges for Eligible Health Care Services, resulting in a discount of 80%.
Vanderbilt Bedford Hospital AGB:
As of April 30, 2025, the AGB percentage for patients who receive services at Vanderbilt Bedford Hospital, based on the period ending December 31, is 18% of total billed facility charges for Eligible Health Care Services, resulting in a discount of 82%.
Vanderbilt Tullahoma-Harton Hospital AGB:
As of April 30, 2025, the AGB percentage for patients who receive services at Vanderbilt Tullahoma-Harton Hospital, based on the period ending December 31, is 16% of total billed facility charges for Eligible Health Care Services, resulting in a discount of 84%.
Vanderbilt Clarksville Hospital AGB:
As of April 30, 2025, the AGB percentage for patients who receive services at VCH, based on the 12 months period ending December 31, 2024, is 8% of total billed facility charges for Eligible Health Care Services, resulting in a minimum required discount of 92%.
Financial Assistance Plain Language Summary
The Financial Assistance Plain Language Summary will introduce you to the VUMC Financial Assistance program, provide a summary of VUMC’s Financial Assistance Policy, and explain how to apply for assistance.
Vanderbilt Clarksville Hospital Financial Assistance Plain Language Summary
Financial Assistance Applications
Financial Assistance Appeals
Providers Covered by the Financial Assistance Policy
Vanderbilt Clarksville Hospital Financial Assistance Contact Information
For more information on applying for Vanderbilt Clarksville Hospital’s financial assistance program (technical charges ONLY), a Customer Service Representative can help with the application or payment plan process. Pease contact them Monday - Friday 8 a.m. to 5 p.m., at the following locations.
Vanderbilt Clarksville Hospital
651 Dunlop Lane
Clarksville, TN 37040
(931) 502-1965 or (931) 502-1964