FlexCare

What employers can expect

• An excellent user experience. The dynamic care model offers employees access to personalized care delivered in a variety of ways.
• Value-based care. The population health-built care model is focused on higher-quality, lower-cost providers. It also connects employees to nurse navigators to reduce unnecessary ED utilization and drive toward an appropriate level of care.
• Collaborative design. The program works with employers to develop health education campaigns, annual wellness events and programming that reflects cultural priorities.
• Timely data. The program gathers insights to gauge patient satisfaction.
• Clear communication. A dedicated team prioritizes regular and meaningful touch points and aims for continuous improvement.
• All-inclusive care. With FlexCare, your team will benefit from our comprehensive approach to care that considers the body, mind and spirit.

What employees will experience

• A dedicated nurse navigator. The navigator connects your employees to the right level of care for their condition—whether emergency, urgent or scheduled care.
• A comfortable and familiar touchpoint. Employees won't need to start from scratch every time they call their nurse navigator.
• Flexibility and convenience. The program offers high-quality care when and where it’s needed—at the workplace, via telehealth, at home or at convenient Vanderbilt Health locations.