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Access Your Billing Information


It is now even easier to view and pay your bills through My Health at Vanderbilt. To do so, log in to your My Health account. Under “Menu” at the top left you will find the “Billing” section.

  • Select "Billing Summary."
  • You will see your billing account summary detailing your accounts and any amounts due.
  • Click on the blue “Pay” button to pay your bill in full or make a partial payment.
  • After you enter your payment information, you will have the option to save your payment information for future use. 
  • Select “Submit” to finalize payment
My Health at Vanderbilt Billing Screen

Other billing account information

Account details

View the details of your account by selecting “View Account” on the Billing Summary page under your balance. This will give you the option to view the following:

  • Account Overview
  • Details of Account
  • Payments for Account
  • Statements and Letters for Account

Paying your child’s bill online

You can pay your child’s bill if you have access to their My Health account. Here is detailed information on how to become a delegate on your child’s account.

Questions about your bill

For Vanderbilt University Medical Center or Monroe Carell Jr. Children’s Hospital at Vanderbilt bills, call the following numbers based on the first letter of the patient’s last name.

A to K, call (855) 249-3628
L to Z, call (877) 200-9630

    Update your billing preferences

    You can choose how you want to receive statements from Vanderbilt Health. As of July 2023, you will receive statements by email unless you change your preferences. 

    • Select “Menu” at the top left and scroll to the Billing section.
    • Select “Billing Summary.”
    • If you want to get paper statements from us, you can click on “cancel paperless billing” near the bottom of the screen.
    • Confirm your choice. 
    MHAV billing screenshot