Payment Plan

Payment Plan

VUMC will allow patients with self-pay balances to request payment plan arrangements, which are interest free, in order to resolve patient Balances. Payment plan guidelines are shown below:

Balances Due

Acceptable Terms

< $50

Not Eligible for Payment Plan

< $1,000

Payment in Full within 12 months

$1,000 - $2,999

Payment in Full within 24 months

> $3,000

Payment in Full within 36 months

The minimum monthly payment amount is $50. Patients are required to pay at least this amount in order to qualify for a payment plan. VUMC representatives shall clearly document the payment arrangement and any additional details in respective billing system. Elective and/or cosmetic procedures, where pre-payment is required in full prior to services being rendered, are not eligible for payment plans. Patients with outstanding Bad Debt balances do not qualify for a payment plan.

In the event a patient is unable to accept the standard payment terms, Patient Financial Services management may approve case by case exceptions according to department procedures.

Expectations for collecting a patient Balance based on the aging and the outstanding Balance are set forth in Appendix A.   Uncollected patient liabilities are categorized as Bad Debt according to the guidelines set forth in Appendix B.