For the latest info about coronavirus for VUMC employees and patients.

Read an important message from Dr. Jeff Balser, VUMC President and CEO

For the latest VUMC restricted visitor policy.

For general questions and information, call the state Coronavirus Public Information Hotline: (877)-857-2945, daily 10 am-10 pm

Contact Information

Contact Information

From help with billing statements, estimates of your out-of-pocket costs or financial assistance, we are just a phone call away.

For Vanderbilt University Medical Center or Monroe Carell Jr. Children's Hospital at Vanderbilt:

  • Patient Estimate Questions: (615) 936-6639
  • Financial Counselor Assistance: (615) 936-3938
  • Billing Statement Questions: (615) 936-0910

Vanderbilt Wilson County Hospital: (866) 402-3211

My Health at Vanderbilt

My Health at Vanderbilt, your secure online tool to manage your healthcare, is also a great place start if you want to:

  • Check medical records and lab results
  • Order prescriptions
  • Schedule appointments
  • Get reminded of annual tests and procedures
  • Communicate with your medical providers
  • Pay your bill
  • Check and update your insurance information 
  • Update your emergency contacts
  • Create or review an estimate of your out-of-pocket costs for a scheduled visit
  • Create an estimate of your out-of-pocket costs for services you are considering