Kendra L. Dean APRN

Kendra was thorough and kind. It was easy to understand her explanations.

This could have been a phone call. I do not understand why I was brought in only to be told that there was no one available to do my surgery. We interacted for less than 5 minutes, there was a short exam. Things we discussed were ignored in that scans were ordered that were done less than 6 months ago. Just felt like a waste of my time.

Muy buena

Asked about my family and remembered a past trip I had planned; listened and made me feel heard.

I felt like this provider didn't review my previous notes or test results ahead of time. It was like she had to remind herself who I even was, as she was meeting with me in the room. I felt unimportant and as though it was just a brush off. She also changed up her plan from previous visits. All the sudden she didn't seem very concerned with my care. In previous visits she was very informed and showed much more interest.Also leaving the room after the visit, she didn't even close the door behind her. I was in a gown, open in the front, and exposed. She left the room and left the door ajar before I could even change into my own clothes. I had to get up and close the door behind her so that I could change.

It would've helped for there to have been acknowledgment of the seriousness based on radiology reports and acknowledgment of the process being very scary. The provider yawned multiple times during our 5-10 minute encounter, and overall I felt a lack of sympathy/caring and support in the midst of a very scary time.

This was a immediate follow up after an MRI-- so there wasn't much to discuss

She was very caring and listened to me

I am very pleased with Kendra and would be happy to recommend her to others.