Orthopaedic Surgery - American Board of Orthopaedic Surgery, 2019
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
This was the worst visit I have had at this clinic. The Dr completely changed from the last visit. He spent the majority of the time discussing my weight and options to losing weight, even blaming the pain from my injury on my weight instead of the actual injury, which occurred from a sports accident. Simply because I noted that there was some improvement in mobility and stiffness, he indicated that the pain from my knee came from my being overweight. I had to remind him at least twice that I was there as a result of an injury. He even recommended that I attempt some weight loss medications to help me with losing weight. According to the visit before, we were trying the shot and P/T. If the pain persisted, we were supposed to discuss our next moves from there, which we did, but then he began his lecture about my need for weight loss and an exercise program. When I mentioned that I walked each night, he literally snickered at me. I have had issues with eating disorders and body dysmorphia: This visit triggered a major traumatic response as I was completely dismissed due to my weight. Even if my weight contributes to my pain, which in this case it does not, he is only allowed a passing suggestion but not a complete dismissal of me or my pain.
November 22, 2024
I wanted to explain more about my problem, but he looked like he was in a hurry
November 20, 2024
This is not the first time we have had to see Ortho and Dr. Bills and nurse, Erin, are ALWAYS caring and prompt.
November 8, 2024
Every thing was great
November 4, 2024
Everyone there was terrific. Dr Bill's made me feel very positive about my shoulder. And with the help from all I have the confidence and faith to do my best.
October 31, 2024
Dr Bills is easy to discuss health issues with during a visit.
October 24, 2024
Very professional and friendly, answered all questions to my understanding
October 14, 2024
Very impressed with the friendliness of all the workers and doctor
Patient Comments