Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
I absolutely loved our visit with Dr. Susan B. She truly listened to my explanation of what we witnessed with our son, and then she intentionally asked our son what he was experiencing, and when, how and where. I was in awe of the information she was able to get from him, simply by knowing WHAT questions to ask. I had no idea the things my son was experiencing, (headaches at night, nausea) until I heard him responding to her questions. I was so thankful to know what he had been feeling because he is a very laid back personality and very content so doesn't share when he's feeling bad, unless it's really bad. Dr. Susan was very kind, relatable, warm and knowledgeable. She was great at asking questions a child can understand. She gave me options for locations of the diagnostic testing she was ordering but made sure to reassure me that this was routine and nothing to be alarmed about. She took the time to listen to my son and I and answer our questions. I was near tears at the end and wanted to just give her a hug because I was so thankful to finally have more insight into what's been happening with my son and it was because of Dr. Susan. Our appt was supposed to be at the Nashville campus In May but was cancelled at the last minute and I'm so thankful for the cancellation that rerouted us to this office and this anointed doctor!
August 28, 2024
Beiard is always very thorough and takes her time to listen to my daughter which is very important to her.
May 13, 2024
The care provider was very thorough, took their time, and was extremely focused on everything we were discussing.
April 24, 2024
I only have praises for Ms. Beaird! She has always been patient, understanding and involves us in treatment decisions.
February 5, 2024
Wonderful provider!
December 11, 2023
Absolutely wonderful experience!! Cannot recommend highly enough to anyone else seeking similar care/specialty. The doctor was so thorough, professional, kind, helpful, knowledgeable. Truly a great appointment. Left feeling so much better about our ability to help our child moving forward.
October 9, 2023
She is so kind and respectful, listen carefully and tell the right decision
September 11, 2023
Always a pleasure
July 6, 2023
She was amazing! She went into details and gave suggestions on how to help with headaches. She was helpful and resourceful! She Is the very best!!!
Patient Comments