Personalizing Specialty Pharmacy Care
Your partner in navigating specialty medication therapy
Vanderbilt Specialty Pharmacy is affiliated with Vanderbilt University Medical Center
Our Unique Model
Integrated Clinical Pharmacy Teams
Our specialty pharmacy experts are located within Vanderbilt clinics to assist providers in ensuring patients can access specialty medications prescribed.
Optimized Patient Experience
Chronic disease management is complicated. We are here to support our patients throughout their care journey and provide transparency and personalized help every step of the way.
Improved Patient Outcomes
Our dedicated research team focuses on the link between specialty medications, health care delivery and patient outcomes.
Integrated Clinical Pharmacy Teams
Our specialty pharmacy experts are located within Vanderbilt clinics to assist providers in ensuring patients can access specialty medications prescribed.
Optimized Patient Experience
Chronic disease management is complicated. We are here to support our patients throughout their care journey and provide transparency and personalized help every step of the way.
Improved Patient Outcomes
Our dedicated research team focuses on the link between specialty medications, health care delivery and patient outcomes.
The Vanderbilt Specialty Pharmacy Difference
Coordinated personal care
Along with their expert knowledge of your condition and drug options, our specialty pharmacists work within your care team and understand your care plan.
Friendly and caring pharmacy teams
Personalized care from the people you know.
Complete therapy management programs
We provide complete therapy management programs for a number of medical conditions, including asthma, cancer, Crohn's disease, hemophilia, hepatitis C, multiple sclerosis, rheumatoid arthritis and pulmonary arterial hypertension (PAH). View our specialty drugs by condition.
Counseling, education, monitoring
We can discuss new specialty prescriptions with you before you begin taking them. We also can help you monitor the effectiveness and safety of your medications and adjust as needed.
Access to experts you know
We are always easy to reach with questions or concerns.
Free home delivery
We deliver medications in secure packaging right to your door at no cost.
Refill reminders
We will call to remind you, so you won't miss a refill. You can also manage refills through My Health At Vanderbilt or via the Specialty Pharmacy Refill Request Form.
Financial counseling
We have the specialized expertise to help you with insurance coverage and financial assistance.
Our Value
Patient Satisfaction
90+
Average Net Promoter Score
Highly Satisfied Patients
We care about the patient experience! NPS measures the loyalty of customers to VSP.
Provider Satisfaction
4.9
Out of 5
Highly Satisfied Providers
The VSP team takes accountability in ensuring VUMC patients receive the best care.
Adherence
96%
Proportion of Days Covered
Excellent adherence to therapy as measured by PDC
Our high touch, personalized model improves adherence to therapy.
Prescription Turnaround Time
2
Days on Average
Faster access to specialty medications
Integrated teams simplify the approval process and ensure patients have their prescribed medications.
We are here to help you every step of the way
Our teams are here to support patients who are taking high cost and complicated specialty medications. We work with you, your provider and your insurance company to ensure your needs are met.
View information for patients
Your partner in optimizing patient care
Our integrated specialty pharmacy model streamlines the patient and provider experience. Our teams assist patients in overcoming barriers to care.
View information for providers
Improving patient care through sound research
Our dedicated research team evaluates the link between specialty pharmacy medications, health care delivery and patient outcomes by performing research that encompasses the complete patient journey.
View Outcomes & Research Page
Your partner in enhancing the patient journey
Our unique model integrates clinical pharmacist into the patient's care team. This allows for a streamlined and simplified experience for both patients and prescribers.
View information for partnership
Optimizing specialty therapy management
Our expertise in managing specialty therapies results in excellent patient satisfaction, improved health outcomes and minimized waste.
View Payor information
We are here to help you every step of the way
Our teams are here to support patients who are taking high cost and complicated specialty medications. We work with you, your provider and your insurance company to ensure your needs are met.
View information for patients
Your partner in optimizing patient care
Our integrated specialty pharmacy model streamlines the patient and provider experience. Our teams assist patients in overcoming barriers to care.
View information for providers
Improving patient care through sound research
Our dedicated research team evaluates the link between specialty pharmacy medications, health care delivery and patient outcomes by performing research that encompasses the complete patient journey.
View Outcomes & Research Page
Your partner in enhancing the patient journey
Our unique model integrates clinical pharmacist into the patient's care team. This allows for a streamlined and simplified experience for both patients and prescribers.
View information for partnership
Optimizing specialty therapy management
Our expertise in managing specialty therapies results in excellent patient satisfaction, improved health outcomes and minimized waste.
View Payor information
Accreditations and Recognition
Vanderbilt Specialty Pharmacy proudly holds the following accreditations and designations
Zitter/MMIT Patient Choice Award
2019-2021
Winner for three consecutive years
NORD Rare Disease Center of Excellence
2021
Awarded to VUMC by the National Organization for Rare Disorders
ASHP Best Practices Award
2019
American Society of Health-System Pharmacists
Contact us
For questions or comments about your specialty medication or to speak with a consulting pharmacist, contact us:
By Phone: 1 (866) 321-8664
